Frequently Asked Questions
Yes, although fees may apply for areas further out. Remember prices do not include sales tax.
Absolutely! Jumbo Jumpers will deliver and set up your inflatable rental and insure that it is clean and in good working condition well before your party starts. Then we will come back to take it down when the fun is over. Set up usually takes about 15 minutes and take down is about 20 minutes. This service is included in your rental cost.
All of our inflatable’s plug into a standard 110v household outlet. We supply the extension cord and just ask that nothing else is plugged into that outlet. Placement of your rental needs to be within 60ft of the outlet. If you would like to set up at a park or a place that does not have an electrical outlet within 100ft, let us know and we can provide a generator for an additional charge.
The safest surface for your inflatable water slide is a level grassy area. However, we can set up on concrete, asphalt, or bark. Please specify when ordering which surface we will be setting your rental up on and we will make sure we utilize the proper anchors for your event.
When you call to reserve your inflatable rental, we will let you know the exact dimensions for the particular shape you choose.
Yes, a $50 deposit is required on all inflatable rentals. All we need to know is the date, time, and location of your rental event, as well as the inflatable you prefer. We collect payment (usually cash, local check, or credit card) the day of the event or party when we set up.
Yes. Our inflatables are constructed to be as safe as possible. As with any activity involving small children, an adult should supervise the activity. This will help to insure that the safety rules are followed and that someone is always there to assist children entering and exiting your rental.
Yes. Inflatables are great for parks. Some cities require that you have reservations in order to have an inflatable at the park. Also, most cities will require that they be named as additionally insured on our policy. There is usually no charge for this. However, we do need at least a one week notice before your rental date to accomplish this. Also check to see if there will be electricity available. If not, we can provide a generator for an additional charge.
Simple! Fill out our reservations request form or, for faster service, call 985-249-1362 and we will help you choose which inflatable would be available and the most fun for your event or party!
We need a minimum of two week notice in advance of the cancellation. Just give us a call. There is no cancellation fee. However, we would appreciate as much notice as possible so we have a chance to rent your inflatable to someone else; we usually have a waiting list for cancellations.
We pride ourselves on great customer service! Our reputation depends on it! If you still ahve questions, please feel free to call us at 985-249-1362 or email us at firstname.lastname@example.org.